Last updated: 11.11.2026

Who is responsible

ormelle.shop is run by FI COMPAGNY LTD, Box 4385, CF14 8LH Cardiff, United Kingdom (UK). You can reach us through our contact page or at compagnyfi@gmail.com.

What we collect

• Order details: name, delivery and billing address, email address, phone number (optional) and the items you buy.
• Payment details: processed directly by Stripe. We never see or store your full card number.
• Messages you send us through the contact form.
• Technical data needed to run the site, such as your IP address and browser type.

Why we use it

• To process, ship and support your order (performance of our contract with you).
• To keep accounting and tax records (legal obligation).
• To answer your messages and keep the site secure (legitimate interest).

Who we share it with

• Stripe, for payments.
• Our suppliers and delivery partners, who receive your name, delivery address and phone number to send your order. Some of them are located outside the UK and the European Economic Area, including in China. This transfer is necessary to deliver your order.
• Hostinger, which hosts this website.

We never sell your data.

Cookies

We only use cookies that the shop needs to work: your cart and session, your language choice, and security cookies set by Stripe during payment. We do not use advertising or analytics cookies. If we add them in the future, we will ask for your consent first.

How long we keep it

Order and accounting records are kept for 6 years, as required by law. Contact messages are kept for up to 2 years.

Your rights

You can ask to access, correct or delete your data, to restrict or object to its use, and to receive a copy of it. To do so, contact us. You can also complain to the UK Information Commissioner’s Office (ico.org.uk) or to the data protection authority in your country.